Clinical Support Specialist
Empowering Individuals in the Medical Field
This role involves providing expert support and training activities for products and services in a clinical setting, aligning with sales strategies to achieve business objectives.
Key Responsibilities:
* Deliver exceptional support to customers on products while maintaining high product knowledge.
* Support surgical procedures in hospitals on a range of products as required.
* Manage training schedules in line with sales strategies.
* Enhance operating efficiency by managing surgeon preferences and integrating warehouse initiatives.
* Ensure seamless execution of shared calendars.
* Support customer profile management and preference maintenance.
* Foster teamwork and communication across state sales teams.
Requirements:
* Proven experience in medical fields or tertiary qualifications in science or medical disciplines.
* Proven experience in orthopaedic and/or endoscopy fields will be essential.
* Extensive understanding of orthopaedic and/or endoscopy products and industry - technical terminology and clinical knowledge.
* Understanding of hospital environments and surgical procedures.
* Knowledge of healthcare systems.
* Selling skills and computer proficiency in MS Office.