A leading telecommunications company in Sydney is seeking a Service Desk Analyst to provide exceptional customer service and technical support for a Premium Managed customer. This role requires a proactive approach with a solid understanding of customer responsibilities and internal workgroups. The ideal candidate has a background in telecommunications, relevant ICT qualifications, and strong customer service skills. Work arrangements include flexibility with three days in the office and two days remote. The position offers competitive remuneration, discounts, and comprehensive leave policies.
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