SARAH & SEBASTIAN are seeking an experienced Store Manager to lead our team in one of our Sydney stores.
As a Store Manager at Sarah & Sebastian, you will play a pivotal role in leading and overseeing all aspects of the store, ensuring an exceptional luxury experience for our clients. You will be responsible for driving sales, managing a high-performing team, and maintaining operational excellence.
WHAT YOU WILL DO
Leadership and Team Management: Lead, mentor, and develop the store team to achieve sales goals and deliver outstanding client service. Foster a positive and collaborative work environment.
Client Experience: Cultivate a culture of clienteling, ensuring that every client receives a personalised and memorable luxury experience. Manage client relationships and resolve escalations effectively.
Sales and Business Development: Drive sales and profitability by implementing effective strategies, analysing performance, and maximising business opportunities.
Operational Excellence: Oversee all store operations, including visual merchandising, inventory management, compliance, and adherence to company procedures.
Strategic Planning: Contribute to the development and execution of store strategies to achieve business objectives and enhance the brand's presence.
ABOUT YOU
The successful candidate will be an experienced and results-driven retail leader with a passion for luxury and client service.
* 5+ years of retail management experience, with a proven track record of success in a senior or flagship store management role, ideally in jewellery.
* Exceptional leadership, communication, and interpersonal skills.
* Strong business acumen, analytical skills, and a strategic mindset.
* A passion for developing and motivating teams.
* Ability to work a Tuesday to Saturday roster.
Aligned with our brand's core values:
* MAKING WAVES: Push boundaries, challenge the norm, and innovate.
* ACT WITH PRECISION: Deliver with attention to detail and consistency.
* INSPIRE COMMUNITY: Lead with collaboration, inclusivity, and shared success.
* PROTECT WHAT IS PRECIOUS: Be an advocate for sustainability and ocean conservation.
WHAT YOU WILL RECEIVE
* Above-industry salary package, product allowance, incentives, and 50% staff discount.
* A complimentary SOLDERED bracelet.
* Two consecutive days off — Sunday & Monday.
* Comprehensive Employee Assistance Program.
* The opportunity to make a significant impact on a brand that values sustainability and ocean conservation.