How You'll Help Us Live Our Purpose
We've been helping our members save for their future and buy a home of their own since 1875.
By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do and one we're proud of.
You can be part of our dedicated team in the Sale branch, supporting our members and providing the excellent service we pride ourselves on, whatever their savings goal may be.
How You'll Make a Difference
You will be the friendly face at Sale when customers visit the branch, assisting with all branch-based products and services.
Your responsibilities include opening savings accounts for investments or savings for important events, making follow-up calls, handling incoming customer calls to discuss products and services, and completing daily administrative tasks such as booking appointments, scanning documents, letter writing, managing incoming post, and maintaining accurate customer records.
What you'll bring to the role:
Experience in customer service, delivering exceptional service
Strong attention to detail and a good level of numeracy for accurate cash transactions
Resilience and the ability to handle challenging customer situations
A passion and drive to achieve positive customer outcomes
Experience with Microsoft Office or in-house computer systems
Ideally educated to GCSE level including Maths and English or equivalent
And in return, you'll get the best from us:
An annual colleague bonus of up to 12%
Matched pension contributions of up to 10%
26 days holiday, plus bank holidays and a holiday purchase scheme of up to 5 days annually
Access to Colleague Mortgage and Saver products
Electric vehicle scheme/Cycle to Work scheme
Two days' volunteering leave per year
We will provide you with a supportive environment to learn, develop, and build a meaningful career.
Why choose Leeds Building Society?
Our business is centered around our people.
We are proud of our Inclusive Employers Gold accreditation in 2023 and are committed to equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Join a purpose-driven culture that won the Leading with Purpose award at the 2023 Business Culture Awards.
This reflects our commitment to embedding our purpose and making home ownership accessible to more people, generation after generation.
Why wait?
Apply now
We encourage you to apply soon as the vacancy may close early.
If you're interested but unsure whether you meet all criteria, please contact the recruiter to discuss your skills and experience.
We are committed to supporting you, including reasonable adjustments during the application process.
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