Employment Details
Employment Type: Temporary Full Time until Jan 2027
Position Classification: Administration Officer Level 6
Remuneration: $83,554.59 - $85,530.07 + 12.5% Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ
Location: Waratah
Applications close: 14th December with a view to interview 18th & 19th December
About The Job
The Workforce Operations Administrator will work within the Workforce Operations team and will provide high level administrative support specifically to the HNELHD Senior Rural Health Workforce Coordinator for the administration of the Rural Health Workforce Incentive Scheme (RHWIS) in accordance with legislative and organisational policy requirements. You will assist the rural health workforce team to facilitate rural and regional staffing strategies and the RHWIS program and be able to work flexibly across different teams based on business needs, ensuring a dynamic and varied workload.
Key Responsibilities
* Manage a diverse administrative workload using effective tracking and prioritisation strategies.
* Provide award, policy and procedural advice to managers and teams.
* Maintain, extract and analyse data across multiple internal systems including StaffLink, HealthRoster, WRMS RAP, CRM, SARA, Oracle, and more.
* Support the Senior Rural Workforce Coordinator with RHWIS package administration, calculations, data verification and recruitment-related processing.
* Ensure timely and accurate delivery of transactional services across Workforce Operations.
* Conduct investigations to ensure employees are receiving correct incentives and provide related advice.
* Maintain data for approximately 3,000 employees with accuracy and attention to detail.
* Manage shared mailboxes and adjust priorities in response to emerging needs. Build strong relationships with stakeholders including People & Culture teams, HealthShare and the Ministry of Health.
About You
* Experience or a background in HR, business administration, workforce planning, or related areas.
* Ability navigating complex systems, policies, and processes, with the ability to pick up new information quickly.
* Experience applying policy in practical, real-world situations to guide decisions and provide advice.
* Confidence using PC-based applications, especially Microsoft Office and Excel.
* Good computer and database skills, along with strong numerical accuracy for calculations and data management.
* The ability to manage a busy workload, prioritise tasks, and meet deadlines in a fast-paced environment.
* An interest in workforce operations and a curiosity to develop broader HR knowledge.
Why Join HNELHD?
You'll be part of a forward-thinking organisation committed to patient safety, professional development, and innovative service improvement. This is an opportunity to meaningfully influence the capability of clinicians and improve patient care across a large and diverse health district.
What We Offer
* Monthly Allocated Day Off (ADO) for full-time employees.
* Flexible work hours.
* 4 weeks annual leave (pro-rata for part-time).
* Paid parental leave (for eligible employees).
* Salary packaging – up to $11,600 + novated leasing options.
* Fitness Passport – discounted gym memberships for you and your family.
* Employee Assistance Program (EAP) for staff and their families.
Contact & Eligibility
If you're ready to bring your organisational skills, analytical mindset and people-focused approach to a team that makes a real impact, we'd love to hear from you.
For role related queries or questions contact April Hering on
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
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