Customer Service Officer - Full Time
Are you passionate about connecting people and creating meaningful experiences? Do you want to grow your career in local government while building skills in customer service? We're seeking motivated individuals who take initiative and thrive in dynamic, people-focused environments.
Responsibilities
As our Customer Service Officer, this position reports directly to the Manager Community Relations and is responsible for the delivery of a comprehensive range of high quality, integrated Council services to customers via the counter, telephone or email, ensuring excellent service.
Why join us?
* Be part of an inclusive and welcoming workplace that values fresh ideas.
* Learn how local government works while developing transferable skills.
* Benefit from strong leadership that supports your growth and creativity.
* Enjoy variety – every day brings new opportunities and experiences.
This isn't just a job – it's a chance to learn, grow, and make a real difference in your community.
This is a full-time position with a starting salary of $72,570.56 per annum. The role includes generous leave entitlements, offering 6 weeks of annual leave plus 17.5% leave loading and 3 weeks of personal leave (pro‑rata). Employees also benefit from Council's Wellbeing Strategy, may access salary sacrifice options, a provided uniform, and ongoing training and development opportunities.
Location: Katherine East, Northern Territory, Australia.
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Seniority level: Entry level | Employment type: Full‑time | Job function: Other | Industries: Government Administration.
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