Job Summary
We are seeking a seasoned professional to join our IT team as an End User Computing Specialist. The ideal candidate will have expertise in managing and optimizing end-user computing environments with a strong emphasis on Microsoft Intune, Microsoft 365, and security compliance.
Main Responsibilities
1. Device Management: Configure, deploy, and manage devices using Microsoft Intune / JamF, ensuring compliance with organizational policies. Responsible for administering devices across multiple OS platforms: Windows 10/11, Android, MacOS, iOS.
2. Microsoft 365 Administration: Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
3. Application Management: Oversee the lifecycle of end-user devices and applications, including provisioning, updates, and decommissioning.
4. Security and Compliance: Implement and monitor security policies and compliance standards across all end-user devices and applications. Conduct regular vulnerability scans and manage remediation efforts.
5. Release Management: Plan, coordinate, and oversee the release of software products and updates into production environments.
6. User Support and Training: Provide technical support and training to end-users to ensure efficient use of Intune and Microsoft 365 services.
7. Documentation and Reporting: Maintain comprehensive documentation of configurations, processes, and procedures. Generate reports on device compliance, usage, security incidents, and release metrics.
8. Collaboration: Work closely with IT teams, vendors, and stakeholders to ensure seamless integration and operation of end-user computing solutions.
Required Skills and Qualifications
* Technical Expertise: In-depth knowledge of Microsoft Intune, Microsoft 365, Windows 10/11, MacOS, IOS, Android, and mobile device management (MDM) solutions.
* Experience: Proven experience in managing and supporting end-user computing environments, preferably in a large enterprise setting.
* Certifications: Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or similar.
* Problem-Solving Skills: Strong analytical and troubleshooting skills to resolve complex technical issues.
* Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
* Team Player: Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Benefits
We offer a comprehensive benefits package, including health insurance, retirement plans, flexible working options, opportunities for career growth and professional development, access to training platforms, and dedicated training time.
About Us
We are committed to staying updated with the latest industry trends and technologies, and we are looking for like-minded professionals to join our team.