Job Overview We are seeking a highly skilled and customer-focused Customer Service Officer to join our team. This is an exciting opportunity for a friendly and approachable individual to provide exceptional customer service, ensuring that all customers receive a first-class experience. The successful candidate will be responsible for delivering services such as reception, merchandising, and sales, while maintaining a safe and welcoming environment for all members and visitors. ----------------------------------- About the Role This role is pivotal in providing excellent customer service, applying sound cash handling principles, and promoting the centre's services and programs to customers. The primary responsibility of this position is to deliver outstanding services to customers, with key areas of focus including: