Overview
Remuneration: $94,084 to $101,872 pa (salary) plus 17% superannuation and 17.5% recreation leave loading. Total remuneration range listed: $111,341 to $120,557 pa (HEW6) including salary, superannuation and loading.
Term: Ongoing, full-time. Location: Kelvin Grove (hybrid option available). Reference number: 26196. Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.
Position: Student Success Coach in Learning and Teaching Unit, Education Portfolio, Academic Division. Reports to the Senior Student Success Educator for career planning, development, and performance expectations. Hybrid work option is available as part of QUT's flexible work approach.
Responsibilities
The primary purpose of the Student Success Coach is to work collaboratively with students and staff to provide holistic and timely support, services and programs that meet the transition, progression, and academic needs of students. The role works in close partnership with the Student Partner Contact Centre team and Career, STEM and Language and Learning Educators, contributing to broader Student Success and Teaching Advancement objectives.
Key collaboration and reporting lines: partners with faculties, divisions and SSTA teams to deliver university-wide learning, careers and retention support services and strategies; supports an engaged community of scholarly and data-informed educational practice.
Qualifications
* Education, training and/or experience equivalent to the completion of a degree in a field related to student engagement and success, education, social work, counselling or psychology with subsequent relevant experience.
* Experience in roles such as student advising, support service delivery, coaching, and/or mentoring.
* Understanding of issues affecting adult learners and ability to coach students to improve learning outcomes.
* Ability to foster mutually beneficial, inclusive and innovative partnerships to support student success.
* Ability to realise value to students and stakeholders through insights and analysis of student learning needs.
* Ability to deliver multi-modal programs, services and resources supporting student success and retention.
* Commitment to equity, diversity and Indigenous Australian engagement.
About Life at QUT and Benefits
* Healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
* Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
* Parental leave: primary carer leave up to 26 weeks (including 17% super).
* Fitness Passport and discounted private health insurance.
* Purchased Leave Scheme – up to 8 extra weeks.
* Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
* Professional development opportunities including leadership programs and workshops, and study assistance.
* Commitment to Indigenous Australian staff with initiatives such as Indigenous Australian Staff Network and related leave and development programs.
Belong at QUT
We value Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom. We support an Indigenous Australian workforce participation target and welcome Aboriginal Australians and Torres Strait Islander people to apply. We celebrate diversity and strive for safe, inclusive spaces for all staff and students.
How to Apply
Find out more about this position and submit your application by clicking Apply or the link below. View the job details at: Student Success Coach. Job opens: 14-Apr-2026. Applications close: 28-Apr-2026 at 11:30pm.
#J-18808-Ljbffr