Expert Business Advisor
As an Expert Business Advisor, you will be responsible for providing in-depth advice and developing lasting relationships with your customers. You will help deepen community connections and achieve stronger customer advocacy within your local market.
Key Responsibilities
* Deliver expert advice and develop lasting relationships with your customers.
* Help deepen community connections and achieve stronger customer advocacy within your local market.
* Utilize your passion, expertise & customer-centric values to make a real impact.
Our Approach
Our people are customer-obsessed. They prioritize the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer-centric company.
In this role, you will join a passionate team that's putting the customers at the centre of everything we do.
What We Do
We offer full-service support to our valuable small business customers. We encourage their business growth and support their personal journeys because our customers depend upon the resilience and courage of experienced bankers like you to guide them through challenges and develop long-term, trusted partnerships.
Every Day, You Will:
Who We Are Looking For
We're looking for motivated individuals to deliver the best for our customers. You'll need:
* Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life.
* Lending experience in business banking or retail banking and navigating credit process.
* Strong customer and relationship management and a passion for networking and growing your portfolio.
* Problem-solving, critical thinking and negotiation skills.
Diversity and Inclusion
A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs), we foster an inclusive environment, where all colleagues' unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way.