Job Title: Service Delivery Officer
Description:
We are seeking a highly skilled and experienced professional to join our team as a Service Delivery Officer. This role plays a vital part in supporting the delivery of administrative services across our network.
Key Responsibilities:
Provide high-quality administrative support to internal teams and external stakeholders, ensuring accurate and timely processing of information, contractor claims, and stakeholder reporting.
Liaise with internal departments and customers to ensure effective service delivery.
Use business systems to manage and process workplace information in line with policies and procedures.
Review and process contractor and supplier claims in accordance with procurement and financial governance standards.
Support change management initiatives and contribute to continuous improvement.
Delve stakeholder reporting aligned with divisional requirements.
Participate in training and development to support peak workloads.
Promote diversity, equity, and inclusion in alignment with our code of conduct.
Required Qualifications/Skills:
* Certificate III in Business Administration or equivalent experience
* Administrative support in a large organisation
* Record management and data entry
* Customer liaison and service delivery
* Working to deadlines while maintaining confidentiality
* Use of business systems and Microsoft Office
Benefits:
We offer competitive remuneration commensurate with skills and experience.
You will gain access to our Health and Wellbeing programs including fitness passport.
Visit our employee benefits page for more information.
Why Join Us?
We value collaboration, respect, and balance where your voice is heard and your contributions matter.
We are committed to building a culturally diverse and inclusive workplace.
We strongly encourage applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.