Executive Assistant – Compliance & People
TassieCare Services is a leading Tasmanian National Disability Insurance Scheme (NDIS) provider and is formally accredited by the Australian Childhood Foundation as a Safeguarding Children Organisation. Our organisation operates within a robust governance framework that prioritises regulatory compliance, child safety, workforce integrity and continuous quality improvement. We are committed to delivering clinically sound, ethically governed and legislatively compliant services across Tasmania.
An opportunity now exists for an experienced and highly capable Executive Assistant – Compliance & People to provide executive-level administrative, reporting and governance support to both the Executive Director - People and the Executive Director - Compliance. This dual-portfolio role is fundamental to the operational integrity of the organisation and contributes directly to risk management, regulatory assurance and workforce governance.
Position Purpose
The Executive Assistant – Compliance & People provides high-level administrative, analytical and reporting support across organisational compliance and human resources governance functions. The position exists to ensure the organisation maintains continuous alignment with legislative requirements, regulatory frameworks, employment obligations and audit standards while supporting executive oversight and decision-making.
Key Accountabilities (Including but not Limited To)
Compliance Governance
* Support the organisation's ongoing compliance with the NDIS Practice Standards, Child Safety Standards, WHS obligations and associated regulatory frameworks.
* Review incident reports, shift documentation and internal records to identify reportable events, trends and emerging compliance risks.
* Maintain compliance registers, audit schedules, risk logs, incident trackers and regulatory reporting documentation.
* Prepare internal governance reports, executive dashboards and regulatory submissions for review by the Executive Director - Compliance.
* Coordinate internal audits, regulatory reviews and external NDIS audits, including collation of evidence and corrective action tracking.
* Monitor and interpret legislative, regulatory and policy changes and communicate impacts to the executive appropriately.
* Provide direct executive administrative support to the Compliance Director across audits, regulatory communications and governance reporting.
Human Resources Governance
* Provide confidential executive support to the Executive Director - People in the administration of workforce governance, employment compliance and industrial relations documentation.
* Coordinate HR compliance records including onboarding, credentialing, probation, training currency, accreditation and workforce compliance evidence.
* Assist with employment lifecycle documentation in accordance with the Fair Work Act 2009 (Cth), SCHADS Award and National Employment Standards.
* Support workforce investigations, compliance reviews and employment audits as required.
* Maintain strict confidentiality and legislative compliance across all personnel records, privacy obligations and information governance requirements.
Executive Administrative Support
* Provide high-level executive administration across both portfolios including correspondence, briefing notes, board and committee papers, reporting packs and document control.
* Act as a central coordination point between operational management, Compliance and Human Resources.
* Maintain exceptional standards of data governance, document integrity and regulatory traceability.
* Contribute to enterprise-wide continuous improvement initiatives relating to workforce governance and regulatory compliance.
Minimum Qualification: A Diploma in one or more of the following fields:
* Diploma of Human Resources
* Diploma of Business
* Diploma of Leadership and Management
* Diploma of Administration
Mandatory Competencies:
* Advanced professional proficiency in written and spoken English, including the ability to interpret and apply complex legislative, policy and regulatory material.
* Demonstrated capacity to draft executive-level correspondence, reports and formal documentation.
* Exceptional attention to detail, accuracy and data integrity.
* Highly developed organisational capability with the ability to manage competing priorities in a regulated, high-volume environment.
* Strong analytical, documentation and report compilation skills.
* High-level digital literacy, particularly across Microsoft Excel, Word and corporate records management systems.
* Capacity to operate with autonomy, discretion and sound professional judgement.
Desirable Attributes
* Experience in compliance administration, governance support, HR operations or regulated sectors.
* Knowledge of NDIS regulatory frameworks, child safety obligations and employment compliance.
Organisational Commitment
We operate within a continuous quality improvement framework and hold ourselves to the highest standards of probity, accountability and ethical service delivery.
TassieCare Services is an equal opportunity employer and is dedicated to maintaining a diverse, inclusive and culturally safe workforce that reflects the community we serve.