Job Title: Loans Support Officer – Northern Rivers Region
Description:
We are seeking a motivated and customer-focused individual to join our team as a Loans Support Officer in the Northern Rivers Region. As a Loans Support Officer, you will play a crucial role in providing exceptional customer service and ensuring compliance with lending regulations.
About the Role:
The successful candidate will be responsible for managing loan documentation, loan funding, and post-funding maintenance to meet customer needs with a high level of professionalism and accuracy. You will engage with customers, stakeholders, and team members to ensure seamless communication and collaboration.
Key Responsibilities:
* Provide excellent customer service by establishing and maintaining professional relationships
* Ensure compliance and accuracy by demonstrating a commitment to ethical banking practices
* Contribute to a positive team environment by promoting a collaborative culture and open communication
Requirements:
To succeed in this role, you will require:
* Excellent customer service skills and experience
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Commitment to ongoing learning and professional development
What We Offer:
In return for your hard work and dedication, you will receive:
* An attractive salary package
* Additional leave entitlements
* Access to paid volunteer leave
* Concessions on retail banking and loan products
* A well-developed employee recognition and reward program
* A comprehensive wellbeing framework, including an Employee Assistance Program (EAP)
* Flexible working options
About Us:
We value diversity and inclusivity in our workplace and encourage applications from candidates with diverse backgrounds and experiences. Our organization promotes a culture that actively seeks to include, welcome, and value diversity to enable people to contribute their best work.
Our Values:
* People Matter Most
* Be Brave
* Default to Positivity
* Make Each Other Proud
* Keep it Simple
Contact Information: