Technical Sales Specialist
As a key member of our sales team, you will play a critical role in delivering technical support to customers. This is an exciting opportunity to develop your skills and expertise in the field of building automation systems.
Responsibilities:
* Handle technical inquiries from customers on a daily basis.
* Support the sales team with opportunity development, proposal & quotation creation & provision.
* Provide product application & selection support to external customers and sales team.
* Manage technical information resources and access.
* Develop and maintain product selection tools.
* Develop and distribute technical product bulletins, tech tips & FAQs.
* Support the sales team in customer meetings with technical content / presentations / demonstrations / site visits throughout the sales cycle.
* Conduct targeted customer technical training sessions.
* Manage technical sales support process.
* Liaise with international technical support & product management teams.
Qualifications/Experience:
* Relevant tertiary qualifications in electrical, mechatronic or controls engineering related to HVAC controls.
* Training in engineering Building Automation Systems & HVAC Controls.
* Customer Service/Sales training.
* At least 3 years' experience in technical sales support of Building Automation Systems/HVAC controls.
Professional Skills/Knowledge:
* IoT/software (related to connected automation systems).
* Technical writing.
* Technical Training/Presentations.
* Experience in IoT relating to building automation.
* Time management skills.
* Strong Communication: Verbal & written.
* Advanced computer skills.
* Customer Service focus.
* Ability to work in a team environment.