Job Description
A career that lets your passion shine in a high-end hospitality setting:
* Greet guests with a warm and welcoming demeanor, aiding with valet parking and luggage upon arrival and departure.
* Be familiar with the hotel facilities and services to assist with guest queries.
* Maintain cleanliness and organization in the lobby and porte-cochère areas, including clearing debris and arranging seating.
* Provide information and recommendations on local attractions, restaurants, and activities to enhance the guest experience.
* Assist guests with transportation arrangements, including booking taxis, limousines, and airport transfers.
Qualifications
We are looking for someone who possesses:
1. Passion and pride for luxury hospitality service.
2. The ability to connect with guests and provide personalized service.
3. General knowledge and understanding of hotel front office and concierge procedures.
4. Excellent communication and interpersonal skills, as well as emotional intelligence.
5. Detailed-oriented and proactive approach to work.
6. Flexibility to work a variety of shift times, including evenings, weekends, and holidays as needed.
7. Ability to engage in manual handling following safe lifting procedures for luggage and bags.
8. A valid full Australian driver's license.