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Concierge

Wollongong
Auxus Pty Ltd
Janitor
Posted: 12 February
Offer description

About Auxus

Auxus is backed by over 33 years of property industry experience as part of Glad Group. Our team brings an unrivalled focus on the total customer experience, partnering with tenants and building owners to deliver service excellence at every step of the journey.

At Auxus, we take pride in Creating Lasting Impressions Every Day — making sure our clients know everything is taken care of, effortlessly and with care.

Various NSW Locations

Front Office & Administration

Casual

Locations: Parkes, Dubbo, Newcastle, Grafton, Coffs Harbour, Wollongong

Key points

* Competitive salary | Monday to Friday (business hours)
* Training, development & genuine career progression
* Employee recognition + well-being program (incl. EAP)

Make a lasting impression in your community

We're looking for a warm, customer-focused professional to join our growing Workplace Concierge team at Auxus, supporting NSW Government workplaces across rural and regional NSW.

If you enjoy being the person who makes others feel welcome, keeps things running smoothly, and brings calm confidence to a busy front desk — this is a role where you'll be valued, supported, and given room to grow.

The role: Workplace Services Support

As the Workplace Services Support, you'll be the central point of contact for employees and visitors. You'll deliver exceptional customer service, provide practical support, and help maintain a professional and welcoming workplace environment.

This is an ideal role for someone with strong customer service skills who enjoys a mix of hospitality, administration and people-focused support.

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What your day might include

* Greeting and assisting employees and visitors with a professional, friendly approach
* Visitor registration support and issuing access passes
* Responding to email and phone enquiries in a timely manner
* Delivering building inductions to new employees, contractors and visitors
* Managing mail, parcels and deliveries (and keeping people informed)
* Meeting room support — ensuring rooms are set, stocked and ready for use
* Daily walkthroughs of the workspace to maintain presentation standards
* Reporting maintenance/cleaning issues and supporting follow-up
* Monitoring stationery and kitchen supplies, restocking when required

About you

You'll bring a customer-first mindset and the ability to keep things organised and running smoothly.

You'll likely have:

* Experience in reception, front office, hospitality, administration or customer service
* Strong verbal and written communication skills
* A genuine passion for people and service excellence
* Great attention to detail and pride in presentation
* Confidence juggling multiple tasks in a busy environment
* Solid computer skills (email, basic systems, simple admin tasks)
* A team-first approach with the ability to work independently when needed
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Why join Auxus?

We invest in our people and support you to build a long-term career.

As an employee of Auxus, you'll have access to:

* Ongoing training and development
* Career progression opportunities
* Employee rewards and recognition program
* Employee Assistance Program (EAP)
* Supportive team environment
* Sponsored study program (Certificate opportunities)

Auxus is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We believe diversity strengthens our workplace, and we welcome applications from all backgrounds, including targeted programs for Aboriginal and Torres Strait Islander peoples.

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Requirements

To be eligible for this role, you will need:

* Full working rights in Australia (students welcome)
* A valid police check (or willingness to obtain)
* First Aid is preferred (or willingness to obtain)
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Ready to apply?

If you're excited about delivering exceptional service in a workplace environment — we'd love to hear from you.

Apply now by submitting your resume. A short cover note outlining your availability and region that you are in.

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