Closes: 21 April 2026
Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 55116
Directorate: Justice and Community Safety
Advertised (Gazettal date): 14 April 2026
Contact Officer: Brenton Hutchison on ***email_hidden*** or (02) 6207 1***
Details: Can you lead with confidence in a fast‑paced, high‑pressure environment? Can you balance competing priorities while delivering high‑quality outcomes? Do you believe strong leadership and a positive workplace culture are essential to effective service delivery?
If so, ACT Civil and Administrative Tribunal (ACAT) wants to hear from you!
ACAT is seeking an Assistant Director to manage key aspects of the Tribunal’s frontline registry operations.
The Assistant Director, ACAT Operations is a diverse and demanding leadership role with a strong operational focus. Working closely with another Assistant Director, you will be responsible for the holistic delivery of high‑quality, efficient and responsive registry services, supporting ACAT members, staff and stakeholders in a dynamic environment.
Your work will often be shaped by external and time‑critical factors, requiring sound judgement, adaptability and calm decision‑making.
Your average workday may include leading and managing registry teams to deliver consistently professional service; responding to complex people management and human resources matters; coaching and mentoring team leaders to build capability and confidence; developing and refining procedures to support continuous improvement; analysing data and performance metrics to inform decision‑making; undertaking workforce planning, recruitment and onboarding to ensure teams succeed; and managing security issues and responding to emergencies when required.
We are looking for an independent, proactive and resilient leader who thrives in a demanding operational setting.
You will possess:
* Highly developed interpersonal and communication skills, with the ability to communicate both supportively and frankly but respectfully.
* Strong problem‑solving capability and sound, evidence‑based judgement.
* The ability to lead with composure and focus during periods of pressure or crisis.
* A commitment to fostering a positive, respectful and high‑performing workplace culture.
* The capacity to think critically and strategically about service delivery and operational improvement.
Ultimately, you are a steady presence in challenging situations, motivated by finding practical solutions and deeply committed to supporting our people and organisational objectives.
If this sounds like you, we would love you to join our team.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other requirements
* Computer literacy skills are relevant to this role as you will use several computer software programs to undertake the tasks of this role.
Notes: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Due to the operational requirements of the role, hybrid working arrangements are not suitable for this position.
How to apply
Please supply the following:
* A current curriculum vitae
* Details of two referees, one of whom should be your current supervisor or manager
* A written pitch of no more than two pages outlining why you are the best person for the role, addressing the Professional/Technical Skills and Knowledge and Behavioural Capabilities identified in the Position Description.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
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