Office of the Children's Guardian
Senior Investigation Officer, Reportable Conduct
* Exciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian.
* Join our high performing Reportable Conduct Directorate, a dedicated team who plays a key role in keeping children safe in NSW.
* A supportive and collaborative team culture with learning & development opportunities and various health & wellbeing programs.
* Full time temporary role opportunity with potential for further extension or ongoing employment prospects and hybrid / flexible working arrangements.
* Clerk Grade 9/10 - $129,464- $142,665 (plus employer's contribution to superannuation and annual leave loading).
About the Office of Children's Guardian
The Office of the Children's Guardian (OCG) upholds NSW children and young people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.
To find out more about the Office of the Children's Guardian, visit our website.
About the role
Due to the nature of the RCD's role, occupants in this role will be exposed to content, hear stories about other people's experiences with and be involved in work on potentially distressing and sensitive topics involving children, including sexual offences, sexual misconduct, physical assault, neglect, and behaviour causing serious psychological and emotional harm involving children. Staff have access to support through our Employee Assistance Program, clinical supervision program and other wellbeing initiatives and training.
The role is responsible for oversighting investigations by organisations that come under the Reportable Conduct Scheme and their actions in preventing and responding to reportable allegations, as well as handling enquiries, notifications and complaints under the Children's Guardian Act 2019.
The Senior Investigation Officer independently manages a high caseload of diverse and complex matters; supports the Directorate's management with day-to-day operations; supervises and mentors Investigation Officers; while delivering education/training activities.
We are seeking a motivated and resilient person to:
* Provide timely, expert advice to Management on known and emerging trends and systemic issues, risk management, investigations, complaints, inquiries and other operational matters to enable informed decision-making.
* Prepare clear, well-written briefs and assessments, undertake detailed, accurate and expert analyses relating to complex and high-risk matters and, using sound judgement, formulate appropriate recommendations for action in accordance with legislative requirements, and relevant policies and procedures.
Key knowledge and experience
* Demonstrated knowledge/skills in, or an ability to acquire a sound understanding of, the NSW child protection system, the Reportable Conduct Scheme and best investigative practice.
* Excellent verbal and written communication, planning, organisational and negotiation skills.
Essential Requirements
* Tertiary qualifications in administrative law, government investigations and/or other relevant discipline, or equivalent knowledge and workplace experience.
* All roles within the Office of the Children's Guardian are required to have a current Working with Children Check.
* Employment at the Office of the Children's Guardian is subject to the satisfactory completion of security and vetting checks.
For further information about the role, please view the role description .
Our commitment to Diversity
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.
If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or and advise of your preferred method of communication.
How to apply
When applying you will need to attach a cover letter (maximum 2 pages) which also addresses the two targeted questionsbelow and an up-to-date resume (maximum 4 pages) in either Word or PDF format.
We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.
Targeted questions
1. How your skills and experience are suited to the role of Senior Investigation Officer.
2. The reason for your interest in this role.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.
We encourage you to please call or email our contactMeredith Brown, Manager Investigations, on 02 9286 7207 to discuss the role.
Applications closing date: Monday 28 July 2025 at 10:00am
A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
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