Melbourne, Australia | Full time | Hybrid | R1547716
This role can be based in Australia or New Zealand and will prioritise candidates not requiring visa sponsorship. This is a 1 year contract role, and renewal or conversion is dependent on business needs.
Responsibilities
Formulate strategies and action plans to maximize delivery of a high-quality team/department monitoring service, ensuring achievement of individual/team/department targets, aligning with company strategies.
Manage, develop, coach, and motivate team members to develop their skills to ensure that a high professional standard is achieved, and project targets are met. Be an advocate for individual career development.
Conduct Accompanied Site Visits (ASV's) to develop CRA skills. Support CRA's on solving project specific issues across site portfolio.
Identify quality risks and issues and suggest appropriate corrective action plans to appropriate management to prevent or correct deficiencies in performance of employees.
Share IQVIA and client key goals and drivers with your team members.
Drive decision making in line with these.
Attend client meetings, maintain relationships with any local client affiliates.
Maximize profitability by ensuring project objectives and customer requirements are achieved.
Ensure that staff have the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan and mentored training experiences.
Ensure timely and accurate reporting of required information on relevant systems.
Support continuous improvement of monitoring processes to deliver quality, consistency and efficiency in delivery.
Participate in the selection process for new staff by conducting candidate review and participating in the interviewing process. Conduct on-boarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
Responsibilities include planning, assigning, and directing work; gathering feedback for appraising performance, guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters in consultation with Human Resources and other relevant departments.
Requirements
Significant experience in clinical trial management in a CRO or Pharmaceutical setting
Minimum 2 years experience in a managerial role
Strong in resource planning and team coordination.
Strong leadership and organizational skills to manage complex projects and team dynamics.
Proficiency in clinical documentation, project management tools, and resourcing systems.
Excellent communication and interpersonal skills to collaborate effectively across teams and stakeholders.
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