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Office manager

Melbourne
DEPT®
Posted: 30 July
Offer description

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About DEPT

DEPT is a global digital agency pioneering the future of experience, commerce, and marketing. In Australia, we blend strategy, design, and technology to create exceptional digital products and platforms. We're looking for a highly organised, detail-oriented, and proactive Office Manager & Operations Support role to join our team on a part-time basis. This hybrid role is perfect for someone who thrives in a varied role, balancing hands-on office management responsibilities with a strong focus on financial operations and reporting. You'll play a vital role in keeping our studio running smoothly while ensuring financial processes are accurate, timely, and efficient.

About DEPT

DEPT is a global digital agency pioneering the future of experience, commerce, and marketing. In Australia, we blend strategy, design, and technology to create exceptional digital products and platforms. We're looking for a highly organised, detail-oriented, and proactive Office Manager & Operations Support role to join our team on a part-time basis. This hybrid role is perfect for someone who thrives in a varied role, balancing hands-on office management responsibilities with a strong focus on financial operations and reporting. You'll play a vital role in keeping our studio running smoothly while ensuring financial processes are accurate, timely, and efficient.

Key Responsibilities

Finance Operations & WIP Management


* Lead monthly WIP balance sheet reconciliation review.
* Investigate discrepancies and chase missing purchase orders (POs).
* Validate all outgoing invoices before submission to clients.
* Manage the credit and re-issuance log with accuracy.
* Liaise with internal teams to maintain high-quality revenue tracking data.
* Support billing operations and ensure alignment with project and revenue recognition timelines.
* Oversee all client and intercompany invoicing activities.
* Ensure billing templates and project data are accurate in NetSuite.
* Conduct overrun reporting and assist in project KPI tracking.
* Support the team in project set up and management in our in house system

Cash Flow & Month-End Support
* Align cross-sell and resource share costs with corresponding revenue for monthly close.
* Confirm IC invoices are correct per SOWs and flag variances to PMs.

Office Management Duties

Facilities & Physical Office
* Manage postal mail, laundry service, fruit box delivery, and council bin schedules.
* Liaise with landlords and cleaners.
* Support ad hoc maintenance (air con, pest control, OH&S, etc.).
* Daily restocking of fridge and snacks, managing dishwasher and coffee machine upkeep.
* Weekly shopping orders (online and in-store).
* Monthly coffee supply and machine maintenance
* Ensure rooms are clean and equipped (whiteboards, water, glasses).
* Restock and maintain bathroom supplies.

What we are looking for?
* Finance or operations experience in a digital, creative, or professional services agency is preferred.
* Exceptional attention to detail and a strong sense of ownership.
* Strong communication and coordination skills.
* Experience juggling multiple tasks with competing deadlines.
* Comfortable working both independently and collaboratively across global teams.
* Positive, can-do attitude with a willingness to pitch in wherever needed.

Hours & Flexibility
* This is a part-time role (3–4 days per week) with hybrid flexibility.
* Some physical presence in the Melbourne or Sydney office is required.

Why DEPT?
* Join a fast-growing team at the forefront of modern commerce in Australia and globally.
* Work with bold brands and help architect high-impact platforms and experiences.
* Hybrid working with flexibility and a great office culture in Melbourne.
* Be part of a B-Corp certified, values-led business committed to positive impact.

You'll be joining a fast-paced, high-performing global agency where every person matters. We foster a collaborative and supportive culture and offer flexibility, trust, and ownership. If you're passionate about operations and want to make a real impact in a vibrant agency setting, we'd love to hear from you.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Part-time


Job function

* Job function

Administrative
* Industries

Advertising Services

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