Front Office Night Audit Supervisor Job Description
We are seeking a highly skilled Front Office Night Audit Supervisor to join our rooms division team. As a key member of the team, you will be responsible for overseeing the efficient operations of the resort during overnight hours.
* Responsibilities:
* • Checking in late arrivals and ensuring a seamless guest experience
* • Daily financial transactions
* • End of day reporting
* • Assisting outlets and departments with day-to-day activities
* • Handling issues or emergencies
Requirements
To be successful in this role, you will need:
* • Full availability to work a rotating roster (Sunday-Saturday)
* • Previous night auditor experience and knowledge in a front office 4-5 star hotel/resort environment
* • PMS experience, Opera preferred
* • Proficient in MS Office applications
* • Understanding of financial processes, information & data
* • Multi-outlet night audit experience with a high attention to detail
* • Excellent administration and organisational skills
* • Knowledge and understanding of emergency medical, evacuation, fire protection and security procedures
Benefits
We offer:
* • Competitive salary, industry benchmarked
* • Penalties for evenings, weekends & public holidays
* • Generous employee benefits & discounts on RACV products & services
* • Employee of the month awards & recognition
* • Healthy team culture
* • Training, development and career progression opportunities