Location: Darwin, NT
Position Type: Full-Time
Roster: 4 days on (2 day and 2 night), 4 days off
As an Electronic Monitoring Officer, you will play a crucial role in ensuring the safety of the community by actively monitoring low to high-risk offenders. This position requires close collaboration with government agencies, proactive monitoring, and real-time responses to ensure the conditions of offenders' orders are met.
About the job:
* Conduct continuous electronic monitoring of offenders, responding to customer inquiries and alerts promptly.
* Provide factual and timely data entry into the System, maintaining accurate records.
* Extract and analyze information from various sources and stakeholders.
* Treat offenders with respect, ensuring their conditions are monitored and reported to relevant stakeholders.
* Respond to alerts in accordance with the client's Standard Operating Procedures.
* Ensure the regular monitoring of inclusion and exclusion zones for offenders.
* Assist in on-the-job training for team members.
* Coordinate, monitor, and record offender activities using verbal or computer-based communication systems within a monitoring center.
What you need to succeed
* 2 years' experience in customer service and/or data analytics.
* High level of availability to work 24/7 shifts on a full-time
* Intermediate-Advanced computer skills in Microsoft platforms
* Resilience for monitoring offenders and high-level interpersonal skills.
* Strong communication skills, both verbal and written.
* Satisfactoryly pass a (P800) Police Check.
* Satisfactorily pass any additional security check requirements from the Northern Territory Government if requested.
* Full working rights for working in Australia.
Whats in it for you:
* Great work life balance
* Full Time opportunity
* 63k - 66k yearly salary
Your Next StepsIf you have the skills and experience to succeed in this role, apply now with your current resume. For a confidential discussion or more information, please contact Jemma at ************@randstad.com.au or call 0467 962 ***.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.