Job Overview
We are seeking a collaborative and engaging leader to coach, mentor, and lead a team of service professionals to deliver high-quality service.
Main Responsibilities
* Coach and train the Service Team to achieve targets and improve productivity.
* Monitor and review service performance, identifying areas for improvement and implementing changes.
* Implement operational plans and conduct regular quality audits to ensure company standards are met.
* Proactively resolve customer issues and develop long-term relationships.
About Our Organization
We pride ourselves on our friendly and supportive team, driven by a passion to protect people, enhance lives, and preserve the planet.