ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .
JOB DESCRIPTION SUMMARY
Leasing Specialists are responsible for coordinating and delivering leasing and marketing activities to achieve budgeted revenue and occupancy goals. Based onsite at our brand new, luxury build-to-rent apartments in Melbourne, working as part of a close-knit team, the Leasing Associate will support leasing objectives, creating a vibrant, safe, and welcoming community for residents.
This is a full-time, permanent role working on a rotating roster to provide service to residents. Rostered days are Monday, Tuesday, and Friday from 10:30 am to 6:30 pm, and Saturday and Sunday from 10 am to 6 pm, with days off on Wednesday and Thursday.
JOB RESPONSIBILITIES
1. Be a Brand Ambassador – Uphold company values, deliver exceptional service, and represent the brand professionally.
2. Drive Leasing Success – Manage enquiries, schedule tours, qualify prospects, process applications, and oversee move-ins/move-outs.
3. Execute Marketing Strategies – Implement campaigns across digital and print channels, maintain SEO and social media, and ensure brand consistency.
4. Utilise Property Management Software – Track leads, update listings, generate reports, and maintain accurate resident data.
5. Enhance Resident Experience – Address enquiries, resolve concerns, and foster community engagement to boost satisfaction and retention.
6. Ensure Property Standards – Inspect apartments, coordinate with maintenance, and uphold presentation and compliance standards.
7. Engage with Market Trends – Stay informed on competitor activity and industry developments to optimise leasing performance.
8. Community Support – Promote resident satisfaction and retention by engaging with residents, supporting queries, and proactively improving service delivery.
9. Support Business Operations – Manage lease renewals, reporting, events, and regulatory compliance.
Skills and Qualifications
* Education/Experience – Background in sales, marketing, digital marketing, real estate, hospitality, or a related client-facing role.
* Strong Communication – Excellent written, verbal, and presentation skills; ability to explain property features and complete lease documents.
* Sales & Operations – Proven success in driving sales, achieving targets, and managing operations within the property sector; leasing experience is desirable.
* Team Player & Self-Starter – Works well independently and in a team, taking ownership of tasks.
* Customer Focused – Builds relationships, understands customer needs, and drives sales performance.
* Compliance & Licensing – Must hold a valid driver's license and be able to obtain a favourable National Criminal History Check and Working with Children check.
Greystar is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, and those with support or access requirements. Your personal information will be kept confidential in accordance with privacy legislation.
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