About Omnidian
Omnidian is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA.
The Job
As the Manager of Partner Accounts, you will lead and mentor a team of Partner Account Managers (Residential and Commercial) and a Commercial Invoicing Specialist, ensuring operational excellence and an exceptional partner experience across Omnidian’s nationwide network. You will report to the Manager, Service Partner Network and work closely with cross-functional teams including Field Service Managers, Procurement, and others. This role combines strategic leadership with hands-on operational execution, requiring strong Salesforce reporting skills, a deep understanding of both residential and commercial solar, and the ability to build scalable partner engagement strategies.
What You\'ll Do
- Team Leadership (40%)
- Lead, mentor, and develop a team of Residential and Commercial PAMs and a Commercial Invoicing Specialist.
- Establish consistent partner engagement strategies to strengthen network performance and satisfaction.
- Monitor partner health metrics, SLAs, and performance trends to drive accountability.
- Provide clear operational direction and support for scaling both residential and commercial programs.
- Operational Excellence & Reporting (35%)
- Build, manage, and optimize Salesforce dashboards and reports to track team performance and partner KPIs.
- Use data insights to identify trends, surface risks, and recommend strategic improvements.
- Partner with Procurement and Director of Field Operations to ensure invoicing accuracy and timely issue resolution.
- Define workflows and reporting cadences to improve visibility and decision-making.
- Strategic Collaboration & Growth (25%)
- Work cross-functionally with internal teams to enhance partner lifecycle management.
- Provide leadership input on partner capacity planning, strategic sourcing, and coverage expansion.
- Represent PAM initiatives in leadership meetings, aligning team goals with company objectives.
- Support organizational readiness for scaling operations and evolving partner programs.
Who You Are
- A strong people leader who inspires and develops high-performing teams.
- Skilled in Salesforce reporting and dashboard creation to drive operational visibility.
- Comfortable balancing strategic planning with hands-on execution.
- Experienced in both residential and commercial solar markets.
- A clear communicator and effective collaborator across departments.
Experience You\'ll Need
- 4+ years in partner management, account management, or operations roles.
- 2+ years of people management experience.
- Proven Salesforce reporting and dashboard-building skills (required).
- Experience working with cross-functional teams in a fast-paced environment.
Experience That\u2019s a Plus
- Experience in service network or vendor management at scale.
- Previous experience in a startup or hyper-growth setting.
- Deep knowledge of residential and commercial solar operations.
Logistics
- We plan to have this role start in Q4 2025.
- We are unable to provide sponsorship for this role, now or in the future.
Grow with Us
- We mentor and invest in our employees and prioritize them for future opportunities. Check out our internal resources to see career journey examples.
- Internal candidates: Check out our guidance on Internal Transfer: Job Application Process.
- We\u2019re a fast-growing startup with evolving processes and opportunities to grow; if you are resilient and take on big challenges, we invite you to apply.
Compensation : $89,250 - $120,750 a year
Midpoint : $105,000
Comprehensive Benefits: We cover 100% of health insurance premiums for employees and 50% for dependents.
Performance Bonus: Eligibility begins after 90 days.
Equity Stake: Stock options included.
Continuous Growth: Up to $500 annual learning reimbursement.
Committed to Parity: Band placement based on experience to avoid gender pay discrepancy.
Privacy
California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy.
Diversity and Inclusion
We are an equal opportunity employer. We value diversity and inclusion and are committed to ensuring our hiring and retention practices reflect this value. We will provide reasonable accommodation to participate in the application or interview process; please contact us to request accommodation.
Omnidian is an equal opportunity employer. We hire without consideration to age, ancestry, citizenship, disability, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
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