Overview
Customer Service & Call Centre role with Budget Direct and Auto & General (A&G;). We’re looking for motivated and driven individuals to join our high-performing, high-energy team of specialist Sales Consultants.
The role is responsible for selling, and adding value to our multi-award winning brand Budget Direct and our partnerships with leading brands - ING, Virgin Money and Coles Insurance. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home and Contents Insurance products as well as Roadside Assistance.
You’ll be talking customers through the sales journey, adding value for them via Auto & General products and ensuring an excellent customer experience at every turn.
What we’re offering
Permanent role
Monday-Friday rotating rosters between 7.00am – 6.00pm (You’ll be available to work a rotating roster between Monday-Saturday and work up to one Saturday every 1 to 4 weeks)
Responsibilities
- Sell Auto & General products and add value to customers across Budget Direct and partner brands
- Guide customers through the sales journey and deliver an excellent customer experience
- Contribute to achieving key performance indicators and sales targets
What you’ll bring to the team
- A positive can-do attitude
- Exceptional experience and ability to build rapport with customers
- Great attention to detail and accuracy ensuring compliant, high-quality conversations
What we’re looking for
- Demonstrated success in a sales environment
- Clear ability to learn and implement procedures
- Ability to work in a diverse team setting
- Capability to multitask and prioritise workload in a fast-paced environment
Benefits and development
- Bonuses and other perks for high performance
- Leave options including volunteer days, an additional paid ‘ME’ day, paid parental leave, and the option to purchase additional leave
- Learning and professional development opportunities
- A&G; Difference program for volunteering, fundraising and donations
- Mental-health support, wellbeing resources, and fitness discounts
- On-site events, family days and annual celebrations
- Discounts on insurance products and other retailer offerings
About us
Auto & General (A&G;) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range includes Car, Motorcycle, Home, Contents Pet and Travel products delivered through our multi-award-winning Budget Direct brand and partnerships with ING, Qantas, Virgin Money and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer. If this sounds like you, apply today.
Application process
If you are seeking a new challenge and would enjoy working in a growing and changing business, click on the APPLY NOW button and submit your application. Successful candidates will be asked to complete online testing to progress their application. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making approaches or sending unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
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📌 Sales Consultant
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📍 Maroochydore