Are you highly organised, detail-oriented, and thrive in a customer focused role? Our growing roofing manufacturing company is looking for an enthusiastic Front Desk / Administration Coordinator (P/T) to join our team
About Us:
ARBS is also a leading supplier of roofing, cladding and building products. Based in Ballina on the Northern Rivers, we offer not only a personal service, but local, high quality solutions to specific roofing and building requirements.
Your Role:
As our Administration Superstar, you'll be the backbone of our office operations — greeting customers, supporting the Director and keeping the wheels turning smoothly. You'll play a key role in assisting the director with diary management, emails and workflow.
Key Responsibilities:
· Greet and assist customers, suppliers, and visitors in a friendly, professional manner
· Manage incoming calls and emails
· Process orders, quotes, and invoices
· Provide product information and support to customers
· Coordinate with the production and dispatch teams
· Provide general administrative support to management and production team
· Help with compliance and safety documentation
· Support day-to-office tasks and ensure smooth workflow
About You:
· Excellent communication and interpersonal skills
· Previous experience in a front desk, customer service, or admin role (experience in
roofing, construction or manufacturing is a plus)
· Minimum 3+ years of front desk, customer service, or admin experience required
· Strong attention to detail and organisational skills
· Comfortable with MS Office (Excel, Outlook, Word);
· Basic data entry level Excel proficiency required
· A friendly, can-do attitude and willingness to learn about our products
· Australian work rights required for this position
· Flexible working days available to accommodate the right candidate
What We Offer:
· Friendly, supportive and positive team environment
· Opportunity for growth in a stable and respected company
· On-the-job training and support
· Above award rates.
· Flexible hours (Approx 25hrs - 32hrs depending on applicant) Suitable for school hours.
Apply:
To apply, send your CV and a cover letter addressing the criteria to by 2nd October