Customer Support Specialist
We're seeking a talented Customer Support Specialist to join our retail team. This exciting role involves delivering exceptional customer experiences, building strong relationships with customers, and helping us improve our products and services.
About the Role:
* Provide excellent customer service through phone, email, or in-person interactions.
* Work collaboratively with colleagues to achieve sales targets and meet customer needs.
* Contribute to the development of new ideas and initiatives that enhance the customer experience.
* Participate in training and development programs to continually improve your skills and knowledge.
Key Skills and Qualifications:
* Exceptional communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment.
* Basic computer skills and familiarity with our systems.
* Flexibility to work varying shifts, including evenings and weekends.
What We Offer:
* Generous hourly rate above industry standard.
* Job stability with an essential service.
* 10% discount on in-store items.
* Supportive health and wellbeing benefits.
* Free on-site parking.
* Fuel Discounts.
* Opportunities for career growth and development.
Why You'll Enjoy Working Here:
* Positive and supportive team culture.
* Opportunities to make a real difference in customers' lives.
* Competitive salary and benefits package.
* Flexible working arrangements.
* Professional development opportunities.
Working Hours:
Our stores operate 24/7, so you'll be working a variety of shifts, including nights and weekends. This is a great opportunity to gain experience in a dynamic and busy retail environment.
Equal Opportunity Employer:
We welcome applications from women, Aboriginal and Torres Strait Islander people, and other diverse groups. We value diversity and believe that the unique contributions of all employees drive our success.