Job Title: Community Support Coordinator
This role is designed to enhance our support for workers and connect them with vital community resources.
You will play a crucial part in helping workers overcome barriers and achieve positive claims outcomes by facilitating access to community supports and attending medical case conferences.
Key Responsibilities:
* Facilitate access to community programs
* Support workers in connecting with community supports
* Attend medical case conferences to provide face-to-face support
* Build strong relationships with workers to understand their unique situations
* Network with claims teams to ensure seamless integration of community support into the claims process
* Maintain professionalism in all interactions with internal and external customers
About You:
* Extensive knowledge of local community programs, government-funded initiatives, and local charity supports
* Experience in social work or community engagement roles with strong understanding of current affairs impacting employers and their workforce
* Allied Health or Social Work qualifications are highly regarded
* High-level sensitivity and interpersonal skills for effective relationship building
* Excellent communication, organisational, and time-management skills
Benefits and Perks:
* Inclusive culture – supportive, open-minded team
* Flexible work-life balance, remote work options and workplace adjustments
* Career development – mentoring, development and global mobility opportunities
* Financial and wellness perks – discounts on products, retail, tech, travel, plus Employee Share Purchase Program
We welcome applications from diverse candidates regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.