At Meli, we believe that children thrive when they feel safe, supported and heard. As a Supervised Contact Worker, you will play an important role in creating positive, child‑focused experiences for families. Working in a respectful and neutral environment, you will support children and parents to maintain meaningful connections, helping to foster stability, reassurance and continuity during times of change. This is an opportunity to make a genuine difference through thoughtful, professional practice that places children’s wellbeing at the centre of everything you do.
As a Supervised Contact Worker, you will:
* Supervise and support contact visits and facilitated changeovers between children, parents and significant family members, ensuring children’s safety, wellbeing and best interests are always prioritised.
* Observe, document and maintain clear, accurate and objective written records, including case notes and court reports, in line with legislative and organisational requirements.
* Engage respectfully with families to provide service orientation, support goal setting, and encourage safe and appropriate self‑management of contact arrangements where feasible.
* Work collaboratively within a multidisciplinary team, adhering to program policies, child‑safe standards and continuous quality improvement practices to deliver high‑quality services.
Position Details
* Part time, Ongoing Position
* 0.5 FTE working 19 hours per week
* This position follows a set roster:
o Thursday: 10:00am till 3:00pm
o Friday: 12:00pm till 6:30pm
o Saturday: 9:00am till 5:30pm
* $88,307 p/a (pro-rata) + Super + Salary Packaging
What We’re Looking For
We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:
* A relevant qualification or currently studying social work, psychology or other related discipline relevant to the human services sector.
* Understanding and knowledge of family and separation issues, child development, family violence, trauma informed and strength based practice.
* Well-developed communication, negotiation, and interpersonal skills, including experience in undertaking observation of parent/child behaviour.
* Comprehensive written skills including the ability to produce objective, factual based case notes and reports for court proceedings and funding body reviews.
* Knowledge of relevant legislation and ensures compliance in work practices.
Why Work with Us?
At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:
* Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
* Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
* Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
* Work-Life Balance: Benefit from flexible ways of working.
* Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
* Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.
How to Apply
We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Friday 8th May 2026
For more information about the position please contact Kristy Berryman, Manager Family Violence on 0455 510 ***.
Join Our Commitment
Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.
Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.
Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at ***********@meli.org.au to discuss how we can best support you.
Take the Next Step
If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.