Position: Cluster Reservations Coordinator
Location: Cluster Team NSW, 111 Goulburn St, Sydney, New South Wales, Australia
Application Date: Thursday, 13 March 2025
About the Role
We are seeking a passionate and people-oriented individual to join our team as a Cluster Reservations Coordinator. In this role, you will be responsible for turning guest inquiries into confirmed bookings, ensuring a seamless and memorable experience for our guests.
Key Responsibilities
Engage with guests and travel partners to understand their needs and preferences.
Manage reservations efficiently, ensuring accuracy and timely responses.
Build strong relationships with guests, encouraging repeat business.
Collaborate with internal teams to deliver exceptional service.
Represent our hotel group professionally to external stakeholders, including travel agents and corporate clients.
Qualifications and Skills
Excellent communication and interpersonal skills.
Ability to connect with people from diverse backgrounds.
Proactive and inquisitive mindset.
Experience in reservations or hospitality is preferred but not mandatory.
Positive attitude and team spirit.
Why Join Us
At TFE Hotels, we offer a vibrant work environment with opportunities for growth. Join a dynamic team dedicated to creating memorable experiences and making a positive impact. We value authenticity, flexibility, and talent, supporting our team members every step of the way.
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