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Patient safety officer

Sydney
Nsw Government
Safety Officer
Posted: 20 February
Offer description

South Western Sydney Local Health District

Reference number

REQ643550

Occupation

Governance

Work type

Full-Time

Location

Sydney - West

Salary Information

$ $134809

Closing date

08 March 2026 at 11:59pm

Requisition ID: REQ643550

Employment Type: Permanent Full Time, 38 hours per week

Remuneration: $114, $134,809.00 per annum + 12% Superannuation + Salary Packaging + Flexible Working (subject to approval)

Location: Based at Liverpool, Eastern Campus - weekly travel expected to all services/facilities (i.e. Liverpool to Bowral)

Applications close: 08/03/2026

Contact: Peggy Chiang - Senior Patient Safety Improvement Manager on |

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join a high‑performing and supportive Clinical Governance Unit that is passionate about improving patient outcomes and safety across all SWSLHD hospitals and services. In this fast‑paced, outcomes‑focused team, you'll work alongside passionate professionals who value collaboration, kindness, respect, and innovation. We're seeking someone who is proactive, reflective, open to learning, and able to troubleshoot and think critically. This is a unique opportunity to contribute to transformational districtwide initiatives—including REACH, Between the Flags, SAER improvement strategies, and enhancements in clinical quality reporting—while engaging with a broad network of senior clinical leaders, statewide partners, and multidisciplinary teams. You'll enjoy meaningful and rewarding work that directly enhances the experience and safety of patients, consumers, and staff, all within a culture that supports innovation, continuous improvement, and evidence‑based practice. With hybrid work options and exposure to multiple facilities, you'll also benefit from diverse clinical environments and robust professional development opportunities. Join a team known for being proactive, collaborative, and solutions‑focused, backed by strong leadership and a clear vision aligned with Transforming Your Experience.

Are You the Right Fit?

The ideal candidate will bring strong expertise in ims+, incident management, data analysis, and system governance, with a solid understanding of patient safety principles, SAER processes, and quality improvement methodologies. You'll be an effective communicator who can train, coach, and influence staff across all levels, supported by strong analytical skills to interpret complex data, identify safety risks, and produce high‑quality reports for senior leaders. Organised and detail‑focused, you can manage competing priorities and work both independently and within a multidisciplinary team. Experience with Power BI, dashboards, death review systems, or other clinical information platforms is highly valued, along with a commitment to continuous improvement, patient‑centred care, and fostering a culture of safety and transparency across SWSLHD.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

1. Describe your experience with the Incident Information Management System (ims+), including how you have used it to support incident reporting, analysis, and improvement initiatives. In your response, please include examples of how you have contributed to governance, training, or statewide forums related to ims+, how your work aligned with NSW Health policy directives, and how you have supported and improved a positive patient safety culture through your use of the system.
2. Provide an example of a patient safety quality improvement initiative you have led or supported in a healthcare setting. Explain the context, your role and contribution, the methodologies used (e.g. data analysis, dashboard reporting, SAERs, focus groups), and the outcomes achieved. In your response, highlight how you collaborated with internal and external stakeholders to drive sustainable change, and describe how you evaluated and monitored the initiative to ensure its long-term impact and alignment with patient safety goals.
3. Applicants must possess an Australian C-Class driver's license (including P1 or P. Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

If you'd like more details, we're here to help.

* Position Information

* Applicants will be assessedagainst the criteria in the Position Description.

* How to Apply

* Read our application guide and tips for improving your application.

* Diversity, Culture & Inclusion

* We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact

* We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
* Aboriginal Workforce

* For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD- Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

* Financial Perks

* 12% superannuation

* Salary packaging and novated leasing via Smart Salary
* Annual leave with 17.5% leave loading (for full-time and part-time staff)
* One extra day off each month for full-time employees
* Work-Life Balance

* Flexible work options, including hybrid and varied hours (depending on the role)

* Paid maternity and parental leave
* Generous leave options like long service and carers leave
* Grow Your Career

* Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

* Health & Wellbeing

* Discounted gym membership through Fitness Passport

* Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
* Wellbeing programs that promote mental health, resilience, and balance

Additional Information

* Temporary visa holders

* May be considered if no suitable citizen or permanent resident is found.

* Vaccination Requirements

* All staff must meet NSW Health's vaccination and screening requirements before starting.

* Child Safe Employment

* South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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