Job Summary: HUB24 is looking for a Business Analyst to join the product squad behind Engage — one of our most successful recent app launches. You'll work in a small, nimble pod alongside Product and UX on an ambitious and exciting three-year roadmap, focused on building seamless experiences that help advisers deliver better outcomes for their clients. This role is heavily weighted to the front-end app experience, so we're looking for someone who genuinely cares about great UI/UX, loves turning customer problems into clear requirements, and thrives in a fast-paced product environment.
Responsibilities
* Partner with Product and Technology to translate customer needs into clear user stories and requirements
* Work within a cross-functional squad to support backlog refinement and Agile delivery
* Collaborate with Engineering and UX to ensure high-quality, user-focused solutions
* Use customer feedback and product insights (e.g. Pendo) to inform design and iteration
* Support fast delivery cycles including testing, releases and continuous improvement
* Validate solutions through UAT and production checks, resolving issues as needed
* Contribute to a strong team culture and leverage AI tools to improve efficiency
Qualifications
* Proven experience as a Senior Business Analyst within financial services, fintech or a related industry
* Strong domain knowledge across investment portfolios, reporting, calculations and platform-based solutions
* Experience working in Agile delivery environments (Scrum, SAFe or similar)
* Ability to translate complex business and technical requirements into clear, practical solutions
* Excellent stakeholder engagement, communication and analytical skills
* Comfortable working with AI tools and interested in applying AI to improve analysis and delivery
* Highly organised, detail‐oriented and able to manage competing priorities
* Collaborative, proactive and aligned with HUB24's values and ways of working
HUB24 is an equal opportunity employer.
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