Sun. Sea. Sun
Who are we? We are
Bondi Sands
. The Australian Tan.
We are on the lookout for a proactive and detail-driven
Quality Manager
to join our team and play a pivotal role in ensuring our products meet the highest standards across our global beauty portfolio.
What is the role?
As the Quality Manager, you will be the quality powerhouse behind some of the most loved beauty brands in the market. You will take the lead on quality across the Bondi Sands portfolio, ensuring our products meet the highest standards of quality, safety and performance.
You will partner closely with our central Quality function (Kao USA) and work cross-functionally to embed best-practice quality assurance across the business, maintaining our commitment to quality standard and cGMP guidelines.
Key areas of responsibility will include:
* Establish and build relationships with 3rd party manufacturers and suppliers.
* Lead their qualification, development, and auditing against cGMP and Kao standards, preparing audit reports, recommendations, and follow-through actions.
* Investigate quality issues related to complaints, out of spec results, inspections, and non-conformances from distribution centers, 3PMs or other sources. Conduct root-cause analysis and implement corrective and preventive actions in coordination with relevant departments and suppliers
* Review Annual Product Review (APR) reports and prepare annual complaints summaries for all relevant products, ensuring accuracy and timely follow up with 3PMs as necessary.
* Collaborate with procurement, production, logistics, R&D, and other cross functional teams to ensure quality standards are met
* Partner with the Customer Experience Team to monitor, trend, and analyse consumer complaints, coordinating investigations and leading resolution activities.
* Oversee inspections processes (e.g. incoming goods, investigational, etc) and ensure regulatory standards are upheld.
* Act as the main point of contact with regulatory agencies and government authorities in Australia and across the AEMEA region, ensuring facility registrations, and compliance verifications, and regulatory requirements are met.
* Work closely with Austrailian 3PMs in collaboration with internal and external partners to establish and maintain product compliance.
The Ideal Candidate
Success in this role will come from demonstrated experience, a solutions focused mindset, and the ability to influence decision making across the business. You will have the confidence to lead conversations, guide quality strategy, and partner with teams to deliver innovation and product excellence across the Bondi Sands portfolio and the opportunity to expand into the broader Kao brands.
Our ideal Quality Manager will have:
* 5+ years' experience in Quality Management within the beauty, personal care, or cosmetics categories, ideally with exposure to suncare or FMCG products
* Bachelor's degree in Chemistry, Biology or relevant scientifc discipline
* Accredited Quality Audit Certification
* Experience working within Global Quality, regulatory environments, or regulated manufacturing settings
* Excellent organisational, analytical, and communication skills, with the ability to present clear, actionable insights to stakeholders
* Proven problem-solving skills and experience investigating quality issues, implementing CAPAs, and leading process improvement initiatives
* Proficiency in Statistical Process Control (SPC) and other quality tools to evaluate process capability and drive continuous improvement
* Ability to build strong cross-functional relationships across internal teams and external partners.
About Us
Australian founded, and globally loved, Bondi Sands offers an award-winning range of tanning, SPF, and skincare products to customers all around the world. The brands' glowing success is evident in its cult-like following and status of No.1 tanning brand in the world. We take pride in delivering a premium product to our customers and partnering with our retailers to extend our glow to the far corners (and bathrooms) of the world
Bondi Sands recently joined the Kao Corporation portfolio of brands who are a global leader in the FMCG industry, committed to providing care and enrichment to both people and the planet. With the backing of a 130 years of experience, Kao Corporation are supporting the continued growth of Bondi Sands.
Based in Port Melbourne, you will join a team of passionate, hands-on, dedicated employees who work collaboratively in an open space. You will be rewarded with a competitive salary package, great learning & development, health & wellbeing initiatives & benefits, paid parental leave, flexibility, discounted products through our staff shop, glowing culture, and the rare opportunity to contribute your expertise to a global, market leading brand
Do you have what it takes? Apply now with your CV & cover letter.
Bondi Sands and Kao Corporation is committed to creating a diverse workplace that provides an equal opportunity for all. We value talent of diverse backgrounds and experiences at Kao and encourage all to apply to become a part of our journey.