The Opportunity
As a key member of the Academic Support Unit at UniSC Sunshine Coast, you will play a pivotal role in supporting staff, streamlining operations, and driving administrative excellence. In this dynamic environment, you will provide high-level administrative leadership and resource support to ensure the smooth, efficient running of the school. With your deep understanding of university structures, policies, and systems, you will lead initiatives that enhance workflows, strengthen communication, and support strategic goals across the school.
This is an opportunity for a proactive problem-solver who thrives in a fast-paced academic environment. You will make a meaningful impact by contributing to the effective operation and overall success of the schools and ASU.
Your Responsibilities
* Provide comprehensive administrative, resource and communications support to contribute to the effective operation and overall success of the schools and ASU;
* Offer expert advice and support to the Dean and School Leadership team;
* Serve as a key contact point within the schools for academic staff and other university departments;
* Create an outstanding customer experience aligned with the imperatives of the University's strategic plan; and
* Enhance processes using a continuous improvement and best practice ethos.
About You
You are a proactive and resourceful professional who demonstrates sound judgement and approaches sensitive matters with discretion and care. Your exceptional written and verbal communication skills enable you to build strong, respectful relationships and engage confidently with people at all levels. Your well-developed organisational and problem-solving skills help you manage competing priorities, navigate change with ease, and remain calm and resilient under pressure, upholding the highest standards of professionalism and confidentiality.
Your Qualifications and Skills
* Completion of a relevant university degree with subsequent relevant experience in a complex administration environment, or a combination of education and extensive experience and specialist expertise in an administrative field;
* Capacity to collate and analyse data sets and other information to produce high-level reports;
* Able to prepare, organise and manage committee meetings and use initiative to find efficiencies in office processes;
* Understanding of university policy, processes and risk management; and
* Advanced computer literacy, Microsoft 365 applications, file management, records management, and website/SharePoint authoring.
Our Culture and Benefits
* We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career.
* Recognise and value the contributions of each team member to our culture and success.
* Proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
* Flexible work arrangements & generous leave options.
* Salary packing options + 17% Super.
* EAP, fitness passport & discounted private health.