About the Role
We're seeking a highly skilled Cloud Computing Solutions Expert to join our team. In this role, you'll be responsible for acting as a single point of contact for Enterprise Accounts, understanding customers' outcomes and business goals, and making recommendations that fit with customer strategy and architecture.
Key Responsibilities
* Establish strong relationships with Enterprise Account stakeholders to understand their requirements and provide tailored solutions.
* Work closely with cross-functional teams to design and implement cloud-based solutions that meet customers' needs.
* Analyze operational performance and provide periodic reviews to customers, highlighting areas for improvement.
* Collaborate with internal stakeholders to evaluate and prioritize feature requests from customers.
* Participate in meetings with customers to discuss project plans, progress, and any issues that may arise.
* Develop and maintain knowledge of AWS services and technologies to stay up-to-date on the latest innovations.
* Leverage key customer resolution tools to facilitate rapid resolution of customer concerns.
* Plan and execute successful business-critical events, including product launches, migrations, and modernizations, for customers on AWS.
Requirements
* Proven experience in cloud computing and solution design.
* Strong understanding of AWS services and technologies.
* Excellent communication and relationship-building skills.
* Ability to work independently and collaboratively as part of a team.
* Highly organized and able to manage multiple priorities and deadlines.
What We Offer
We offer a dynamic and supportive work environment, competitive compensation package, and opportunities for professional growth and development.
Why Join Us?
As a Cloud Computing Solutions Expert, you'll have the opportunity to work with some of the leading technologists around the world, share knowledge and innovate, and make a real impact on our customers' businesses.