* Join the world's largest privately owned insurance broker
* Advance your career in technology and insurance by collaborating with talented teams across the globe
* Report directly to our IT Operations Delivery Manager
As an Applications System Administrator, you'll be responsible for the installation, configuration, maintenance, testing and support of Lockton's applications and systems. This role ensures the smooth operation of software applications, manages system configuration, and provides technical (Level 2) support to end-users.
Working at Lockton is an exciting chance to be a part of a vision and growth which leads to results. Our flat structure allows anyone to raise ideas and think creatively, we are all about creating a culture where people feel valued and cared for. If this sounds like an environment you'd enjoy, we have an excellent opportunity for someone to join our team as an Applications System Administrator in our Sydney office.
What will you be doing?
* System Management: Install, configure, maintain and test applications and systems to ensure optimal performance and reliability.
* User Support: Provide level 2 technical support to end-users, resolving application-related issues and ensuring user satisfaction.
* Vendor liaison: Working with third party vendors to resolve issues and act as a centralised contact point for communication.
* Security and Compliance: Implement and maintain security protocols to protect applications and data, ensuring compliance with industry standards and regulations.
* Performance Monitoring: Monitor system performance, identify, and resolve issues, and perform regular system updates and patches.
* Backup and Recovery: Develop and maintain backup and recovery procedures to ensure data integrity and availability.
* Documentation: Create and maintain comprehensive documentation for system configurations, procedures, and changes.
* Collaboration: Work closely with cross-functional teams across the globe, including end users, developers, network administrators, business analysts, service desk and third parties, to support the portfolio of applications.
* Training: Develop and deliver training programs for end-users to enhance their proficiency with applications.
You will need the following experience and qualifications:
* Bachelor's degree in information technology, computer science, or a related field.
* Minimum of 3 years of experience in system administration, with a focus on insurance or broking applications is essential.
* Excellent communication and stakeholder management abilities.
* Proficiency in managing Windows, experience with cloud platforms (e.g., Azure); knowledge of scripting languages (e.g., Python, PowerShell).
* Strong analytical and problem-solving skills.
* Ability to deliver project deliverables simultaneously and meet deadlines.
* Organised and methodical work practices with the ability to clearly document processes and solutions.
We offer:
* Join us in an agile/hybrid work environment that promotes flexibility and work-life balance.
* We prioritise your professional growth with training and development opportunities at all levels. Benefit from our 10-week mentoring program for guidance and support to excel in your role.
* Your well-being matters. Enjoy discounted corporate private health insurance, a complimentary flu vaccination program. Our Salary Continuance insurance provides financial protection for you and your family in case of illness or injury.
* Take time for yourself. We offer extra paid summer and winter days to focus on your wellness and recharge.
* We value your contributions and offer competitive remuneration packages. Be recognised for your hard work through our reward and recognition schemes.
* Family comes first. Enjoy paid parental leave and contribute to your community with our paid volunteer leave.
* Your mental well-being is important. Our employee assistance program provides coaching and counselling services.
* Join our inclusive culture. Engage with our Wellness, Diversity, Equity & Inclusion, and CSR Associate Resource Groups to participate in initiatives aligned with your passions and values.
About Lockton
Lockton has grown to become the world's largest privately owned insurance broker. Certified as a Great Place to Work in Australia and featured on the Top 50 Workplaces for Women, our structure and unique culture empowers Associates to make decisions and influence the direction of the business.
With top-tier mentors and a 98% client retention rate in Australia, we employ some of the best and brightest minds in the risk and insurance industry.
The insurance industry isn't going anywhere. It's stable. It's secure. Over 300 Associates help organisations every-day to drive profitability over the long-term and become more resilient.
To learn more about us, please visit global.lockton.com.
How to apply:
If you're enthusiastic about the role and believe you would be a great fit, we encourage you to apply, even if your experience doesn't align perfectly with all the requirements. Your unique perspective and skills are valuable to us. Please click "apply" and submit your CV along with a detailed cover letter explaining why this job caught your attention and how your abilities and experience make you suitable for the role.
Lockton is committed to equal opportunity employment. We value diverse perspectives and contributions from all our associates. We strongly encourage applications from individuals of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, individuals with disabilities, women, and those from culturally or linguistically diverse backgrounds.
** We do not accept speculative CVs from recruitment agencies and will not be liable for any fees associated with unsolicited submissions.**
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