**About Us**:
Ritz English College is a CRICOS-registered education provider committed to delivering high-quality English language programs to international students. We pride ourselves on maintaining a student-centered environment that supports learner progress and cultural diversity.
**Position Overview**:
We are currently seeking a dynamic and detail-oriented **Admissions and Student Support Officer** to join our growing team. This role is ideal for someone with a passion for education, international student services, and compliance.
**Key Responsibilities**:
- Liaise with education agents, prospective students, and internal staff
- Maintain accurate and up-to-date student records in the student management system
- Assist students with orientation, enrolment, and ongoing course advice
- Respond to student inquiries regarding visa, attendance, academic progress, and personal support
- Coordinate student welfare activities and refer students to support services as needed
- Monitor attendance and academic progress and escalate concerns appropriately
- Support the compliance and reporting team with documentation and data entry
**Requirements**:
- Minimum 1 year of experience in a similar role within an RTO or CRICOS-registered provider
- Proficiency in Microsoft Office and student management systems
- Recent experience in the use of PRISMS
- Knowledge of ESOS Act and National Code of Practice is highly regarded.
- Strong administrative and organizational skills
- Excellent communication and interpersonal skills
**How to Apply**:
Please submit your resume and a brief cover letter outlining your suitability for the role. Only shortlisted applicants will be contacted.
**Job Types**: Full-time, Part-time, Contract
Contract length: 12 months
Pay: $51,000.00 - $60,000.00 per year
Schedule:
- Day shift
Work Authorisation:
- Australia (preferred)
Work Location: In person