Reception and facilities officer (multiple locations) (hobart)

Reception and Facilities Officer

Location: Victoria, Western Australia, Tasmania

Employment Type: Maximum Term - Part time (12 months)

Salary: $78,211 (pro rata) plus 12% superannuation and salary packaging

The Reception and Facilities Officer plays an important role in delivering front‐of‐house reception services and coordinating office facilities for Housing Choices Australia. The role is the first point of contact to visitors, providing a professional and welcoming reception experience, responding to general enquiries, and supporting visitors, contractors and customers. It is also responsible for the effective day‐to‐day management of office supplies, mail, contractor access, vehicle fleet coordination and other administrative services. Through a balanced focus across reception and facilities, the position contributes to a positive customer experience and supports a safe, well‐organised, and efficient workplace for staff and visitors.

Responsibilities

• Contribute to a collaborative, high‐performing team while continuing professional development and capability growth.
• Adhere to governance, risk, and compliance requirements, supporting risk mitigation and maintaining awareness of relevant standards.
• Support system and process improvements by maintaining operations and identifying efficiency opportunities.
• Collaborate and communicate effectively with internal and external stakeholders to achieve shared outcomes.
• Deliver efficient front‐of‐house and office operations, including reception services, administration, facilities coordination, and general operational support.

Skills and Experiences

• Strong communication, organisational, and attention to detail.
• Demonstrated experience in customer service roles, ideally within community services or working with a diverse customer base.
• Previous experience in reception, administration, or facilities support roles.
• Strong oral communication skills.
• Strong administrative skills.
• Strong influencing and relationship management skills.
• Strong problem‐solving skills.

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Benefits

• 5 weeks annual leave.
• Versatile working arrangements suited to your lifestyle.
• Salary packaging.
• Salary continuance insurance.
• 16 weeks of paid parental leave.