Job Summary
We are seeking a Casual Medical Receptionist to join our Toowoomba practice as a key team member working collaboratively within the Centre, providing high quality customer service to all patients.
This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting healthcare professionals, and performing general administration duties.
About the Role
- Managing a busy front desk reception
- Welcoming patients to the Centre
- Supporting healthcare professionals
- Performing general administration duties
Key Responsibilities
* Greeting patients and welcoming them into the Centre
* Collecting & entering patient details into the database
* Scheduling appointments (when required)
* Answering telephone calls & enquiries
* Administration support and other ad hoc duties
Requirements
- Exceptional customer service skills with previous customer service experience an advantage
- Excellent communication skills including a professional & personable telephone manner
- Detail-orientated
- Ability to multi-task and prioritise
- Knowledge of Pracsoft/Medtech is an advantage
- Ability to work as part of a multifaceted team and independently
- Neat and professional presentation
Benefits
- Competitive hourly rate
- Uniform provided
- Dental discounts for employees and their families
Work Environment
The successful candidate will be working in a dynamic medical centre environment with a focus on delivering top-notch healthcare services. We pride ourselves on having a positive and supportive team culture that values diversity and inclusion.