Join TheirCare as an OSHC Cluster Manager and Make a Real Impact!
Founded in 2017, TheirCare has grown from a single flagship service in Melbourne to delivering high quality Outside School Hours Care (OSHC) and Holiday Programs across Australia. Our mission is to enrich communities and support families throughout the year.
Why Work with TheirCare?
TheirCare have been approved for the Early Childhood Education & Care Retention Payment — that means our amazing Educators will now earn an extra 15% on top of their award wage! More pay. More recognition. More reason to smile.
* Enjoy up to 95% discount on enrolment fees for your own children
* Benefit from ongoing, comprehensive training to help you develop and grow your career
* Receive up to $3,500 in annual allowances
* Participate in our Employee Benefits, Rewards & Recognition programs
* Flexible work hours with a blend of on-service leadership and dedicated admin time
* Receive ongoing support from your dedicated Area Manager and Head Office team
* Join a vibrant, energetic community in a fun, supportive environment
About The Role
As a Cluster Manager, you will take the next step beyond leading a single service, supporting a small portfolio of services across your region. This role is designed as a pathway to Area Manager, giving you exposure to multi-site leadership and regional operations.
This role will be located at Northern Bay Primary School where you will be the service leader, but provide support across the region covering Little river through to Bell Park.
You'll work closely with your Area Manager to strengthen performance, build team capability and ensure consistent, high-quality service delivery across your cluster.
You Will
* Support and mentor Coordinators across multiple services to build capability and confidence
* Provide on-the-ground leadership by stepping into services as needed
* Drive high-quality programming aligned to the TheirCare approach
* Build strong relationships across multiple school communities
* Support compliance, administration and performance outcomes across your cluster
* Assist with rostering, engagement and team development initiatives
* Contribute to continuous improvement across quality, safety and operations
Hours:
Monday to Friday with a mix of split shifts, service visits and dedicated admin time — no weekend work!
About You
You are an experienced OSHC or childcare professional ready to broaden your impact across multiple services. You enjoy mentoring others, solving problems and driving consistent, high-quality outcomes.
You Will Have
* Previous experience as an OSHC Coordinator (or similar leadership role)
* A passion for developing people and building team capability
* Strong understanding of compliance, programming and service delivery
* Confidence working across multiple sites and adapting to different environments
* Excellent communication and stakeholder management skills
Qualifications & Requirements
* Completed an ACECQA diploma recognised qualification (Teaching, Childcare, Community Services or similar)
* A valid Employee Working with Children Check
* Willingness to obtain HLTAID012 First Aid in a Childcare Setting, food safety & mandatory reporting certificates
* National Criminal History Check (within 6 months)
* Current driver's licence and willingness to travel across the region
* Gecko – National Child Safety Training
Child Safety Statement
TheirCare is committed to providing environments where children are safe, respected and protected from harm. Safeguarding children is central to everything we do and is embedded in our daily practice in line with the National Quality Framework (NQF), Child Protection legislation and all regulatory requirements.
We have zero tolerance for any form of child abuse, harm or neglect. Child safety is paramount and overrides all other considerations, at all times, without exception.
We operate in full compliance with Australian law, including the Child Wellbeing and Safety Act 2005. Every staff member is personally responsible for acting immediately on any concern, meeting mandatory reporting obligations, maintaining constant, active supervision, and upholding the highest standards of professional conduct.
Failure to protect a child is unacceptable. Any breach, by action or inaction, will result in immediate removal from duties, notification to relevant authorities, and termination of employment or engagement.
We act decisively, every time, to ensure every child is safe, protected and always put first.
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