Senior Salesforce QA
Your new company
This organisation is a major government agency responsible for delivering safe, efficient, and integrated transport systems across the region. It coordinates road, rail, bus, and maritime services with a strong focus on customer safety and comfort. Its IT division empowers tens of thousands of employees with the tools, information, and services needed to deliver a smart and efficient transport network—driving innovation, reducing disruption, and building a connected workforce through technology.
Your new role
As a Senior Salesforce Functional Quality Analyst within the CRM Practice team, you’ll be responsible for delivering new capabilities, ongoing support, and enhancements to the Salesforce platform. You’ll analyse business needs, services, and processes to ensure the platform aligns with organisational goals.
Key responsibilities include:
- Collaborating with stakeholders to identify process improvements using Salesforce.
- Translating technical issues into plain language for non-technical audiences.
- Performing quality assurance and governance to minimise code/configuration issues.
- Producing QA artifacts like test strategies and summary reports.
- Facilitating user acceptance testing (UAT) and supporting deployment processes.
- Enhancing Salesforce systems through process re-engineering and simplification.
- Leveraging automated testing tools for efficiency and reusability.
What you'll need to succeed
- Strong experience in Salesforce functional analysis and quality assurance.
- Ability to communicate technical concepts clearly to diverse audiences.
- Proven skills in testing, governance, and deployment support.
- Familiarity with automated testing tools and reusable test scripts.
- A collaborative mindset to build trust and gather accurate business insights.
- Adaptability to maintain quality in a dynamic technical environment.
What you'll get in return
- The opportunity to shape and improve a critical digital platform within a major government agency.
- A collaborative and innovative work environment focused on tech enablement.
- Career development within a forward-thinking IT division.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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