Sr Solutions Architect, eero
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Description
At eero, our mission is to provide fast, reliable, and secure connectivity in every home and business. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state-of-the-art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love – from mesh routers to high-performance wired networking devices – and we're looking for you to join us in shaping the future of the connected home.
Key Responsibilities
Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest WiFi and wired networking technologies, APIs, cloud architecture and more.
Run Proof Of Concept to demonstrate all the functionalities of the eero solution.
Work with product and engineering teams to help build roadmap and new products.
Write white papers and tech notes highlighting eero's best features and technologies.
Test eero against competitors and put together a comprehensive "How to Test eero" guide for prospective partners outlining the best in-field and lab testing techniques.
Build integration between eero tools and customer's service management systems.
Build API scripts to help customers automate their deployment and monitoring of the eeros.
About The Team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:
Basic Qualifications
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
In depth knowledge of WiFi and networking protocols
Experience in designing, deploying and troubleshooting wired and wireless networks
Preferred Qualifications
Experience working as a Solutions Architect or Sales engineer in the networking field
Industry level certification focusing on wireless networking (CWAP or similar).
Proficiency with wireless packet capture tools like Wireshark, Omnipeek, and Ekahau.
Proficiency with pre and post deployment site survey tools like Ekahau.
Proficiency with wireless speed and performance testing tools like iPerf and IxChariot.
Comfortable in at least one scripting language and using APIs to automate workflows
Demonstrate ability to handle multiple, competing priorities in a fast-paced environment
Analytical – able to self-serve from existing data sources and collect new data from any source as required
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company: Amazon Support Services Pty Ltd
Job ID: A
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