Field Application Engineer Conveyor Belting
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BOTON Australia is part of the global BOTON Group of Companies and is a global leader in the production and servicing of Conveyor Belting. We are committed to delivering high-quality and green bulk materials handling solutions to our clients while focusing on exceptional workplace safety culture and positive work environment for our staff.
This is a thrilling time to become part of the BOTON Global Technical Support Team in Australia. In light of our steady expansion, we are presenting a unique opening for an experienced Engineer with a background in Application Engineering. This position is located at our Global Technical Service Center Hub in Perth. Candidates familiar and experienced with conveyor belts will be considered ideal for this role.
About The Role:
The Application Engineer Conveyor Belting will be developing and executing the Application Engineering activities within the Global Technical Service Team to support the sales team in achieving short- and long-term business objectives, increased profit, and market growth. Regular travel is a requirement as part of this role.
Key Responsibilities:
Provide technical support, technical training and technical solutions to internal and external stakeholders across BOTON’s global network
Conduct regular field inspections of belts, conveyor systems and other products to troubleshoot perceived problems for clients
Plan and oversee complex belt installations and ensure compliance with relevant safety, quality and engineering standards
Apply product engineering tools, specify belt selection and requirements
Provide comprehensive market and technological analysis which will contribute to business strategies
Introduce next generation conveyor health and belt performance devices (BOTON IoT) to enable BIG DATA analysis for our clients
Conducts internal root cause analysis in house or on site
Create site visit reports and observes internal or external testing
Coordinate and conducts field trials and follow-up for product performance evaluation
Support the Director 'Global Technical Service Centre’ to build a global technical support network and participate in projects worldwide
Perform onsite inspections to review product performance and initiates product optimization or development projects
Develop and maintain technical documents in line with market / client specific requirements
Provide mentoring to team members from other departments on products & systems
Participate in conveyor belting and bulk material handling related R&D; projects
About You:
You will have comprehensive product knowledge relating to conveyor belts and systems including conveyor health system, ideally with a mechanical engineering background. Additionally, you will have the ability to build strong relationships with internal and external stakeholders, particularly with external clients.
We Also Focus on the Following:
University degree in Engineering or Science (Mechanical Engineering preferred)
2-3 years professional experience in project management, technical sales, application engineering, technical consulting or R&D;
Project management experience specifically within an international business environment is highly desirable
Experience working with intercultural and interdisciplinary teams
Exceptional written and oral communication skills
Advanced computer literacy skills, in particular Microsoft Office 365, Belt Analyst and RC PRO
Professional working proficiency in Spanish or Mandarin are a plus
Benefits for You:
Attractive salary package including annual incentives
Flexible and supportive work environment
Salary sacrificing initiatives and novated lease agreement options
The opportunity to work for a global leader in what we do, leading the way in green conveying and bulk materials handling solutions
Unlock job insights
Your application will include the following questions:
- Do you have technical writing experience?
- How many years' experience do you have as a Field Application Engineer?
- Which of the following statements best describes your right to work in Australia?
- Are you available to travel for this role when required?
- Do you have customer service experience?
- How many years' experience do you have as a Conveyor Belt Maintenance Technician?
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