As a senior retail leader, you will be responsible for coaching and inspiring our retail staff to enhance their customer service and operational skills. You will embody the brand and use your experience to manage day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with safety and regulatory standards.
Key Responsibilities
* Lead by example in providing outstanding customer service and addressing customer inquiries.
* Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
* Focus on profitability while managing costs, expenses, and waste.
* Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
Requirements
* Customer Service Excellence: Experience in providing exceptional customer service and resolving complaints.
* Inventory Management: Ability to monitor and manage stock levels, place orders, and ensure inventory accuracy.
* Drive Performance: Proven track record of driving sales growth and improving profitability.
* Adapt and Excel: Ability to thrive in a dynamic retail environment and balance competing priorities.
What We Offer
* World-Class Training: Comprehensive training programs to fuel your growth and development.
* Competitive Salary: Attractive salary packages and incentive schemes.
* Career Advancement: Opportunities for career progression in a supportive and inclusive environment.
* Inclusive Culture: Be part of a diverse and inclusive workforce where individuality is celebrated.
Our company values diversity and inclusion, and we welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders.
How to Apply
Apply now and discover a career that can take you places. Our application process includes a phone interview and first interview. If selected, we will reach out to schedule an appointment.
We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.
By applying for this role, you acknowledge that you have read and understood the job description and requirements.