PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.
Technical Business Analyst
* NT Gov, 12-month contract
* Darwin base
* Closing 10th April
Key Duties and Responsibilities
* Facilitate workshops, interviews and focus groups to elicit requirements from project stakeholders, including the softwarevendor.
* Responsible for understanding business needs, collecting data, delivering analysis and identifying, evaluating andrecommending solution options and preparation of quality evidence-based written reports and other documents, including future state data and process flow maps.
* Develop standardised and consistent technical specification documents for technical domains, including reporting, datamigration, and system integrations that supports effective quality assurance and testing.
* Establish information management business and functional requirements.
* Conduct walkthroughs to validate and obtain approval of business analysis outputs and work packages.
* Work closely with project / business stakeholders and vendor to communicate technical requirements, impacts, technicaldeliverables, vendor related dependencies ensure alignment with business objectives.
* Work with solution architects, technical leads, developers and vendors to develop customer centric solutions.
* Analyse new source systems and reference data needed for codification and assist with development and configurationactivities.
* Assist in the implementation of best practices around the Development, Process, and System Integration and Testing.
* Collaborate with the testing team to design and implement validation processes that ensure technical requirements aremet.
Essential Skills and Experience
* Hands on experience in technical analysis and capturing clear technical specifications for data, integrations, reporting,and system configuration.
* Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of informationacross project teams and stakeholders with attention to detail and accuracy.
* Experience in large transformational project/program management within established structures and the ability to work totight deadlines and competing priorities.
* Experience communicating with a wide range of stakeholders including project team members, technical staff, subjectmatter experts, vendors and executive.
* Vendor liaison skills to effectively communicate between internal teams and vendor representatives, managedependencies, and interpret vendor solution capabilities.
* Data and integration expertise, including understanding data structures, mappings, migration, APIs, and interactionsacross legacy and vendor systems.
* Impact analysis and problem solving to assess technical impacts across multiple systems, identify gaps, risks, andsolution options, and ensure alignment with business needs.
* Knowledge of Microsoft SQL server development and experience using T-SQL, extract-transform-load (ETL) processes,data quality analysis and associated tools such as SSIS and Microsoft Data Quality Services.
* Provide BA and system support, relevant to provision of requirements support and clarification to design, build, test,implementation and Business As Usual support activities.
Desirable Skills and Experience
* Hands on experience working with systems replacement project with COTS product.
* Exposure to release management i.e. build upgrades, change requests, impact assessment, and release processes,ensuring alignment with technical deliveries.
* Knowledge of data architecture / design concepts and techniques.
* Experience in an education-IT-related field, project or software or other relevant education subject-matter knowledge.
* Tertiary qualifications in information technology, computer science or software engineering or Business Analysis Certification, or equivalent.
* Experience using Atlassian tools such as Jira and Confluence.
If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 *** or reach out ***********@persolapac.com
Who we are
At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.
We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.
Ready to make your next move? Apply now to join our team.
To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on /company/persolapac for the latest updates and opportunities.