Customer Service & Sales Consultant
We are seeking a passionate and customer-focused individual to join our team as a Customer Service & Sales Consultant.
The ideal candidate will be dedicated to delivering exceptional customer experiences, empowering customers by identifying their telecommunications needs, and developing customised solutions to meet customer requirements.
About the Role
This is an exciting opportunity for a multi-faceted individual who possesses strong communication skills, an appetite for continuous learning and growth, and a drive to exceed sales targets and KPIs.
* Main Responsibilities:
* Provide an outstanding in-store customer journey
* Empower customers by identifying their telecommunications needs
* Develop customised solutions to meet customer requirements
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible approach to parental leave
* Unlimited access to 17,000 learning programs
* Monthly performance rewards and recognition programs
What We're Looking For
Telstra Retail Consultants are individuals who possess the ability to build strong connections with customers, an appetite for continuous learning and growth, a drive to exceed sales targets and KPIs, and a positive and resilient approach to customer service.
We are currently hiring in various locations. Store hours vary.