About Us Level Plumbing Inverell is a well-established, locally owned plumbing business known for reliability, professionalism and exceptional customer service. As our business continues to grow, we are looking for a capable and organised Office Administrator to support our Office Manager and keep operations running smoothly. The Role This is a hands-on administration role in a fast-paced trade environment. You will play a key part in supporting job coordination, customer communication and invoicing processes. Key Responsibilities: Answering phones and managing customer enquiries Booking and scheduling jobs Managing email inboxes Preparing jobs for invoicing Quote follow-ups and customer “happy calls” Maintaining accurate job and compliance records Strong administration experience Excellent communication skills High attention to detail Organised and able to prioritise Confident using computer systems and software Experience in a trade or service business (highly regarded) Must be based in Australia with full rights to work full time without sponsorship or visas Stable, full or part -time position Supportive team environment Opportunity to grow with the business Meaningful role with responsibility and impact