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WHO ARE WE?
The bigger picture: DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia, and many more.
Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our ‘big enough to cope, small enough to care’ ethos, providing an inclusive, supportive and exciting place to accelerate your career.
JOB PURPOSE
We’re seeking an experienced Senior Product Designer who thrives at the intersection of people, business, and technology. This role is truly mixed—balancing client-facing leadership, strategic thinking, and hands-on design execution.
As a key member of our design team, you will shape and execute digital products and take ownership of early client engagements, guiding them towards larger strategic initiatives. You’ll be comfortable pitching and selling design-led thinking, framing opportunities for innovation, and leading clients through product discovery and definition phases—ultimately growing a larger pipeline.
This role requires the ability to shift gears quickly—some days defining product strategy with clients; other days, hands-on interface design—always aiming to create digital products customers love.
KEY RESPONSIBILITIES
* Own the end-to-end design process for digital products including web and mobile applications, spatial platforms, and other digital experiences.
* Lead client engagements, helping shape vision, define opportunities, and guide projects into strategic initiatives.
* Pitch and sell design-led thinking, articulating its value in business growth and digital transformation.
* Research and define problem spaces, ensuring usability and alignment with client objectives.
* Translate user research into actionable design solutions that improve customer experience.
* Develop and present design artifacts—wireframes, prototypes, mockups, demos—to communicate concepts.
* Apply visual design principles, including branding and UI design, for cohesive digital experiences.
* Align design strategy with business goals, helping clients navigate ambiguity and drive innovation.
* Improve processes by testing and evolving frameworks, methodologies, and tools.
* Collaborate across disciplines with product managers, engineers, and stakeholders to ensure successful delivery.
SKILLS AND PREVIOUS EXPERIENCE
* Hands-on designer with an eye for detail, capable of crafting user-centric digital experiences.
* Comfortable pitching, executing designs, and articulating solutions to clients and stakeholders.
* Proven ability to lead client engagements and guide projects from concept to release.
* Experience in product strategy and digital innovation, connecting user needs with business and technical goals.
* Strong business acumen to identify opportunities and influence stakeholders.
* Proficiency in tools like Figma, Miro, Adobe CC, Confluence/Jira.
* Ability to navigate ambiguity and lead teams and clients through complex problems.
* Excellent communication and presentation skills.
* Experience in a digital agency, consulting, or high-growth environment with client interaction.
* Understanding of engineering practices and software development platforms.
* Comfort working in fast-paced environments, balancing hands-on work and leadership.
* Above all, a collaborative, adaptable, passionate team player.
THE PERKS
Access to our benefits, including extra leave options (Doona Day, Birthday, Parental leave), remote work allowances, and development opportunities. Join a team that values support, love, and humanity. Interested? Reach out!
Learn more:
We encourage underrepresented groups to apply and provide support for accommodations. Contact:
Note: The successful candidate will undergo a background check. DEPT is Climate Neutral and B Corporation certified since 2021.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Design, Art/Creative, IT
* Industry: Advertising Services
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