Join Our Front Office Team at BIG4 Murray Bridge
Are you a friendly, organised, and welcoming person with a passion for customer service? BIG4 Murray Bridge, a premier holiday destination on the beautiful banks of the Murray River, is looking for a dedicated Office Assistant to be the face of our park.
This position is perfect for someone seeking extra hours in a dynamic and supportive environment. If you excel at making people feel welcome and enjoy a bustling, positive atmosphere, we would love to meet you
About the Role
As our Office Assistant, you will be the first and last point of contact for our guests, playing a crucial role in shaping their holiday experience. Your primary focus will be on providing exceptional front-of-house service, managing reservations, and ensuring the smooth day-to-day running of our reception.
This is a flexible, casual position where availability across weekdays and weekends is essential.
Your Responsibilities Will Include:
* Greeting all guests with a warm, genuine welcome upon arrival.
* Managing bookings, check-ins, and check-outs efficiently using our reservation system.
* Answering phone calls and responding to email enquiries in a professional and timely manner.
* Providing guests with helpful information about our park facilities and local attractions.
* Processing payments and performing general administrative tasks.
* Maintaining a tidy and welcoming reception area.
What We're Looking For:
* Previous experience in a reception, customer service, or administration role is highly preferred.
* A genuine passion for providing outstanding customer service.
* Excellent communication and interpersonal skills with a confident and friendly phone manner.
* Strong organisational skills and the ability to multitask in a busy environment.
* Familiarity with RMS reservation systems is an advantage, though training will be provided for the right candidate.
* The flexibility and reliability to work a roster that includes weekends and public holidays.
What We Offer:
* A fantastic, supportive, and close-knit team environment.
* Flexible hours that can fit around your lifestyle – perfect for someone seeking extra work.
* The opportunity to be the welcoming heart of our beautiful, scenic holiday park.
* A varied and engaging role where you get to meet people from all over.
Ready to Apply?
If you have a positive attitude and a passion for creating happy holidaymakers, we encourage you to apply.
Please click "Apply Now" and submit your resume along with a brief cover letter telling us why you would be a perfect fit for our front office team at BIG4 Murray Bridge.